EMS Response Information System

In an emergency,
minutes matter.

When seconds count, first responders shouldn't be guessing. Minutes Matter™ gives medics instant, secure access to the health information that changes treatment decisions — identified in one scan, by QR code or face.

Cloud-based SaaS · HIPAA-conscious · Demoed live at RIT
<60s
to surface the conditions that drive triage
2
ways to identify anyone: QR or face
1 scan
from the unknown to the known
Any venue
campus, community, ship, or crowd
The problem

A medical emergency is a wall of unknowns.

A patient who can't speak for themselves can't tell a responder what's wrong. Symptoms get mistaken for intoxication or confusion, critical history stays invisible, and people are treated — or transported — without the full picture.

Without Minutes Matter™, every question costs time:

Allergies? Seizures? Diabetes? Drug interactions? Recent trauma? Medical appliances? Contagious? Mental health? Treatment plan? Emergency contacts?
  • !
    Critical information is missing — responders are distracted by the search, not the patient.
  • !
    Minutes are wasted and treatment is delayed while history is pieced together.
  • !
    The patient deteriorates — for low blood pressure, anaphylaxis, overdose, or a diabetic or brain emergency, the treatment window is just minutes.
  • !
    Longer scene time means more contact, more exposure, and higher infection-control risk for everyone involved.
The solution

Turn the unknown into the known — in one scan.

Minutes Matter™ is a cloud-based system that changes how personal and health history is obtained and processed on-scene during an emergency.

1

Build the profile once

Residents, students, guests, and members enroll their emergency health profile — or it's imported directly from your existing rosters and health records. They get a personal QR code and can enroll their face.

2

Scan in the moment

A credentialed responder opens the iOS or Android app and identifies the patient by scanning their QR code — or, when a patient can't present one, by facial recognition.

3

Treat with confidence

Triage-ready PHI appears instantly: the conditions, medications, allergies, and contacts that matter — so the right treatment happens in fewer minutes, with less time on scene.

The platform

Everything a response system needs — nothing it doesn't.

Privacy-first by design: responders see the emergency-relevant information, not a full medical record.

QR & facial recognition

Identify a patient instantly by their personal QR code — or by face when an unresponsive patient can't present one.

iOS & Android apps

Native apps put the system in every responder's pocket — fast, field-ready, and built for one-handed use under pressure.

Triage-ready PHI

The conditions, medications, allergies, immunizations, blood type, and emergency contacts that change treatment — surfaced in priority order.

Live medication intelligence

Medication details are pulled in real time from the OpenFDA database by drug name — no guessing on an unfamiliar prescription.

Member self-service portal

Students and members manage their own profile, enroll their face, and control consent — keeping records accurate and current.

Roster & records import

Sync member, resident, student, and guest rosters from your existing systems and ingest records from health and compliance vendors — with SSO for staff.

Why it matters

When someone can't speak for themselves, their history disappears.

An unconscious student, a resident living with dementia, a guest a thousand miles from their doctor — the gap is the same. Here's how often it shows up across the settings we serve.

Colleges & universities
29%
of college students were treated for an ongoing or chronic medical condition in the past year.
ACHA-NCHA, Spring 2024
94,000+
emergency calls answered each year by campus EMS across roughly 250 collegiate programs.
National Collegiate EMS Foundation
~23%
of campus EMS calls are alcohol-related — intoxication that masks serious medical issues.
National Collegiate EMS Foundation
Assisted living & senior care
6
medications the average assisted-living resident takes; about half face polypharmacy.
J. Am. Med. Dir. Assoc.
~48%
of nursing-home ER visits follow a fall.
Emergency-medicine review, NCBI
+30%
rise in lift-assist 911 calls from senior living (2019–2022).
Washington Post analysis
Festivals & large events
up to 165
medical contacts per 10,000 attendees at large multi-day festivals.
Prehospital & Disaster Medicine
13.5
patients per 1,000 guests at Glastonbury 2022 — one of the world's largest festivals.
BMJ Military Health
3 in 10k
need hospital transport — nearly everyone else is treated on-site, where instant history counts most.
Glastonbury medical study
Cruise ships & resorts
80%
of onboard deaths are cardiovascular — where prior history drives the response.
CDC Yellow Book
5,000+
passengers aboard the largest ships, often days from a hospital with no shared records.
CDC / NIH
~29%
of shipboard clinic visits are respiratory infections — contagion the crew must catch fast.
Cruise infirmary study, NIH

Sources: ACHA-NCHA III (Spring 2024) · National Collegiate EMS Foundation · Journal of the American Medical Directors Association · NCBI / U.S. National Library of Medicine · The Washington Post · Prehospital & Disaster Medicine · BMJ Military Health · CDC Yellow Book. Figures are illustrative industry and academic findings, not guarantees of outcomes.

Built for

Wherever people gather, minutes matter.

One platform, tuned to the realities of each environment — anywhere a responder needs to know who they're treating, fast.

Colleges & universities

Campus EMS and safety teams field roughly 80 calls per 1,000 students a year — often for patients who can't give their own history.

K-12 schools & athletics

Nurses, coaches, and responders act fast for minors who can't always advocate for themselves — with parent contacts one scan away.

Assisted living & senior care

Complex medication regimens, anticoagulants, and cardiac devices — surfaced instantly even when a resident can't recall them, and for caregivers new to the floor.

Cruise ships & resorts

Thousands of guests, far from a hospital, with no shared records. One scan gives the ship's medical team the history they'd otherwise have to guess at.

Festivals & large events

Tens of thousands of attendees with wristband IDs. Roaming medics get instant history in dense crowds where heat and substance use complicate triage.

Venues & large employers

Stadiums, theme parks, conference centers, and corporate campuses keep on-site responders ready for any guest or worker.

Data security & trust

PHI protection is the product, not an add-on.

Every access is governed, consented, and recorded — so sharing the right information in an emergency never means losing control of it.

HIPAA-conscious by design

Built around HIPAA expectations, with a compliance officer model that manages personnel accounts, training, and privacy agreements.

Consent & PIN-locked records

Members control sharing waivers; sensitive information can be locked and released only with a PIN.

Suspicious-activity scanning

Unusual access patterns flag accounts for review or automatic suspension before misuse can spread.

Permanent record of usage

Every scan, view, and device is logged. Members are notified when their PHI is accessed — full transparency, both directions.

Tenant isolation

Each institution's data is strictly separated, encrypted at rest, and accessible only to its own credentialed responders.

Credentialed access only

Role-based accounts and single sign-on ensure only authorized medics, safety staff, and administrators get in.

Become a beta partner

Make your community a safer one.

  • Life-time pricing reduction for early partners
  • Direct input into product enhancements
  • Safe-site recognition for your organization
  • Integrates with your existing IDs, credentials & systems

Request a demo

See a live scan-to-PHI walkthrough and talk through a pilot for your organization.

Or email us directly at sales@minutesmatterapp.com